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Frequently Asked Questions

Title

Holiday

Holiday Shipping Notice

Holiday Returns Policy

Do you offer gift wrapping?

Gift Receipts

Ordering

What form of payments do you accept?

Where do I enter my discount code?

Can I use my discount code with other promotions?

What if I wish to cancel my order?

Shipping

Where will my order ship from?

To which countries do you ship?

Why don't I see my country listed in checkout?

How long will my order take to reach me?

My tracking still says pre-shipment. What do I do?

I haven't received my order but tracking says it was delivered. What now?

Are purchase receipts included in the shipment?

Returns

How do I return my order?